Terms of Service
Welcome to MPG Solution! These Terms of Service (“Terms”) outline the agreement between MPG Solution (“we,” “us,” or “our”) and you (“customer,” “client,” or “user”) regarding the use of our social media advertising services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Service Provision and Access
1.1 MPG Solution is a social media advertising service provider agency. We offer our services remotely throughout Nepal.
1.2 To effectively manage your social media advertising campaigns, you must provide us with full access to your Facebook page. By providing us with access, you acknowledge that we will handle your page internally with utmost care and security.
2. Intellectual Property
2.1 MPG Solution retains all rights, title, and interest in our website, services, and intellectual property associated with our services.
2.2 You agree not to reproduce, distribute, modify, or create derivative works from any materials or content obtained from our website or services without our prior written consent.
3. Limitation of Liability
3.1 MPG Solution strives to provide reliable and effective social media advertising services. However, we cannot guarantee specific results or outcomes from our services, as they are subject to various factors beyond our control.
3.2 We are not responsible for any loss, damage, or liability arising from your use of our services, including but not limited to any direct, indirect, incidental, or consequential damages.
4. Termination
4.1 Either party may terminate this agreement at any time by providing written notice to the other party.
4.2 Upon termination, you will remain responsible for any outstanding payments due for services rendered before the termination date.
5. Privacy
5.1 We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
Payment Policy
At MPG Solution, we aim to provide a smooth and efficient payment process for our clients. Please carefully review our payment policy for your ad campaign:
1. Invoice and Cost Details
1.1 Once we create your ad campaign, we will send you an invoice that outlines the total cost of the campaign.
1.2 The invoice will include a breakdown of the services provided, campaign duration, and associated costs.
2. Payment Terms
2.1 To activate your ad campaign, full payment of the campaign cost is required before activation.
2.2 Upon receiving your payment, we will promptly activate the ad campaign and start running your ads.
2.3 If you prefer to pay after the Meta automation system approves your ad, the campaign will be temporarily paused until we receive your payment.
2.4 We do not offer 50-50 payment arrangements or require advance payment.
3. Non-Payment and Campaign Deletion
3.1 If you fail to make payment for the ad campaign, our internal management team reserves the right to delete the campaign from our records.
3.2 This ensures our records are up-to-date and prevents us from holding campaigns for which payment has not been received.
4. Refunds
4.1 If, for any reason, the ad campaign cannot be continued, any remaining amount will be refunded based on the proportion of the campaign cost that has already been deducted.
4.2 Refunds will be processed within a reasonable timeframe, and the method of refund will be determined at our discretion.
5. Disputes and Resolutions
5.1 In the event of a dispute regarding payment or any other matter related to our services, we encourage you to contact us directly to seek a resolution.
5.2 We will make reasonable efforts to resolve any disputes or issues in a fair and timely manner.
6. Amendments
6.1 MPG Solution reserves the right to modify or update these payment terms at any time without prior notice.
6.2 Any changes to the payment policy will be effective immediately upon posting on our website.
6.3 It is your responsibility to review the payment policy periodically to stay informed of any updates.
By using our services, you acknowledge that you have read, understood, and agreed to the Terms of Service and Payment Policy outlined above. If you have any questions or concerns, please contact us Via WhatsApp.
Thank you for choosing MPG Solution as your social media advertising service provider.