Terms of Service
Welcome to MPG Solution! By using our social media advertising services, you agree to the terms outlined below. These terms are designed to make sure we have a clear understanding and smooth working relationship.
1. Our Services
1.1 What We Do: We offer social media advertising services, helping you promote your business online. This includes creating ads, managing your social media accounts, and providing reports on how well your ads are doing.
1.2 Access to Your Accounts: To provide these services, you need to give us access to your social media accounts. We will handle your accounts with care and respect. However, we are not responsible for any issues that might occur due to changes or problems on the social media platforms themselves.
2. Ownership of Our Work
2.1 Our Content: We own all the content we create for you, including designs, text, and graphics. You may use this content as part of the services we provide, but you cannot sell, modify, or reuse it without our permission.
3. Responsibility and Limitations
3.1 Our Commitment: We aim to provide high-quality services, but we cannot guarantee specific results since they depend on many factors outside our control, like changes in social media platforms.
3.2 What We Are Not Responsible For: We are not liable for any losses or damages that result from using our services, including indirect or unexpected issues.
4. Ending Our Work Together
4.1 How to End the Service: Either you or we can end the service at any time by letting the other party know in writing (email is fine).
4.2 After We End the Service: If our work ends, you still need to pay for any services we provided up until that point.
5. Privacy and Data Handling
5.1 Your Information: We respect your privacy and will only use your personal information to provide our services. We will not share your information with others without your permission, except where needed to provide the services.
5.2 Data Security: We will take reasonable steps to protect your data, but please be aware that no method of data transmission is completely secure.
6. Payment Policy
1. Orders and Payment
1.1 Invoicing: Once you order our services, we will send you an invoice that details the costs. You need to pay the full amount before we start work.
2. Payment Terms
2.1 Upfront Payment: We require full payment before we begin working on your order.
2.2 Starting Work: We will begin working on your order as soon as we receive your payment.
2.3 Payment After Approval: If you choose to pay after your ad is approved by Meta (Facebook’s system), we will pause your order until payment is received.
3. If You Don’t Pay
3.1 Non-Payment: If payment is not received, we will cancel your order and remove it from our records.
4. Refund Policy
4.1 Refunds: If we are unable to complete your order, we will refund the portion of your payment for the work we did not complete.
4.2 How Refunds Work: Refunds will be issued within a reasonable time using the method we choose.
5. Solving Problems Together
5.1 Resolving Disputes: If you have a problem with our services, please contact us directly. We will work with you to find a solution.
6. Making Changes to This Policy
6.1 Policy Updates: We may update these terms as needed. Any changes will be posted on our website and take effect immediately.
6.2 Staying Informed: It’s your responsibility to check our website for any updates to these terms.
7. Final Notes
7.1 Entire Agreement: These terms make up the entire agreement between you and MPG Solution for our services. They replace any other agreements or understandings we may have had.
Contact Information
If you have any questions or concerns about these Terms of Service, please contact us via WhatsApp.
Thank you for choosing MPG Solution for your social media advertising needs.